1. Overview
Approach Four Associates ("Approach Four", "we", "us", or "our") operates courier dispatch services, parcel freight transportation, highway logistics operations, and the Client Logistics ERP Portal located at approachfour.com.
This Privacy Policy explains how we collect, use, disclose, and safeguard client information when you use our website, submit shipment inquiries, or access our Client ERP system. We treat all corporate shipping ledgers and customer records with high security and privacy standard.
2. Information We Collect
We collect several categories of information to provide reliable parcel courier and ERP logistics services:
- Contact & Account Information: Business name, contact person name, mobile phone number, official email address, corporate office address, and GSTIN identification number.
- Shipment & Manifest Metadata: Air Waybill (AWB) numbers, sender/recipient doorstep addresses, package dimensions, weight, declared goods description, E-Way Bill numbers, and delivery confirmation OTPs.
- ERP Portal Credentials: Encrypted user passwords, login timestamps, IP address identifiers, session data, and activity logs.
- Inquiry & Communication Data: Details submitted via our website forms, email correspondence sent to
approachfour@gmail.com, and phone log records.
3. How We Use Your Information
Your data is used strictly for operational logistics execution and account administration:
- To schedule doorstep courier pickups, dispatch riders, and route parcels across national highway or air freight channels.
- To provide live package status updates and sync tracking details inside the Client ERP Portal.
- To generate official B2B Tax Invoices (CGST/SGST/IGST), monthly ledger statements, and digital manifests.
- To send email notifications for inquiries, invoice receipts, and account onboarding.
- To prevent fraud, verify authorized client users, and comply with Indian transportation and tax regulations.
4. Operational Data Sharing & Carrier Partners
We do not sell, rent, or trade your personal or business data to third-party advertisers.
Consignment details (such as destination address, phone number, and package weight) are shared exclusively with verified operational courier partners—including carrier networks such as DTDC, Delhivery, Shree Anjani, and Shree Maruti—solely to fulfill delivery contracts.
5. Data Security & Storage
We enforce robust technical and administrative security controls:
- Password Protection: Passwords stored in our database use cryptographic hashing algorithms (SHA-256 with unique salts).
- Transport Security: All data transmitted to and from our servers is encrypted over HTTPS using Transport Layer Security (TLS).
- Access Control: ERP system access is restricted to authenticated client credentials with role-based permission boundaries.
6. Data Retention & Archiving
Active package dispatch records, tax invoices, and client ledgers are retained in our database for audit compliance. Inactive historical data older than one year is archived in encrypted SQLite database backups.
7. Client Privacy Rights
As a client of Approach Four Associates, you have the right to:
- Access and review your corporate account details inside the ERP Portal.
- Request correction of inaccurate contact or billing records.
- Request an export of your monthly shipment ledgers in Excel or PDF format.
9. Contact Privacy Officer
If you have questions or concerns regarding this Privacy Policy, please contact us:
Approach Four Associates — Privacy & Compliance Desk
House number 13, street number 1, arya nagar, mohna road, Ballabhgarh, Faridabad, Haryana - 121004
Email: approachfour@gmail.com
Phone: +91 8750190804